First, determine your validation type. SSL Certificated is categorized into 3 different types of validation.

• Domain Validation
  Validation will be done on the verified owner of the domain name. Validation is done via email sent to the domain owner. Domain validated SSL certificates can be issued very quickly, often in minutes.

• Organization Validation
  When corporate identity validation is important, an SSL Certificate for the organization assures customers that the website is trustworthy and secure. Only verified representatives of the organization may purchase these certificates and business licenses or other proof is required. The Certificate Authority will verify through phone call to ensure that the certificate request is legitimate.

• Extended Validation
  With Extended Validation, as well as displaying the certificate seal, the address bar is displayed in green, providing customers with an extra level of confidence. The green address bar is a strong visual indication that the site has an Extended Validation Certificate. The Security Status bar displays the organization name and the name of the Certificate Authority (CA).

  In order to be approved for an Extended Validation certificate, the certificate authority will actively check the Organization and the individual applying for the certificate. This is to verify that the Organization is positively the Organization they claim to be, and the individual requesting the certificate is someone who is authorized to request a digital certificate. Extended Validation may take as long as one week to complete.

Second, choose the brand with the certificates that nearest to your requirement.

It would depend on the type of validation. Domain validation would take some hours, organization validation will take around 3 to 5 working days while Extended validation would take as long as 7 working days to complete.

For proper SSL functionality it is recommended to have a separate dedicated IP for each certificate. However, nowadays it is possible to install multiple SSL certificates using a shared IP address thanks to the SNI (Server Name Indication) technology. A mandatory use of a dedicated IP is determined by the type of the hosting server.

Yes. You can renew your SSL Certificate for more than just a year.
You can save even more by getting a biennially or triennially SSL packages depends on the plans provided.

No. There is no trial SSL certificate available.

After you have purchased, we will send you a link where you will have access to download your SSL Certification. Installation guide is provided in the email as well.

A) For Hosting Client with Net Onboard
SSL certificate can only be installed by Net Onboard Technical Support Team. The installation charges is RM100 (One Time)

B) For Colo / Cloud Server Client / Client with Own Server
SSL certificate is to be installed by yourself to your own server. Should you require our installation assistance, there will be a custom support charge.
Please ensure you assign a dedicated IP for your server before the SSL installation.

CSR Generation and Installation Guide for each SSL provider:

• Symantec:
  Installation Guide – https://www.symantec.com/ssl/seal-agreement/
• GeoTrust:
  CSR Generation – http://www.geotrust.com/support/generate-csr/
  Installation Guide – http://www.geotrust.com/support/installation-instructions/

You may just make the renewal payment to us as usual and to send us your renewal CSR generated by the Renew Certificate option in IIS. After which, we will issue a new certificate to you where you can replace it with the existing certificate.

It will take 1 to 5 days depends on which SSL you are purchasing.

• For Domain Validated SSL Certificate, you may receive the SSL within 24 hours after your domain name is validated and authenticated by GeoTrust.
• For a fully authenticated certificate such as Power Server ID or True BusinessID certificate and it can take 3 to 5 days to be issued.

Note: The Certificate Authority (eg. Verisign) will require client to provide certain supporting document during the Domain & URL validation process before the SSL is assigned. Failure to produce the supporting document will cause failure of SSL acquisition.

GeoTrust offer free reissues for the lifetime of every certificate issued. If you would like to have your certificate reissued, please generate a new CSR with the same details as the original and email to us. There is no cost for the reissue. If you have any questions, please contact our Support Team so that they may help you through this process.

A SSL Web Server Wildcard Certificate is a single certificate, with a wildcard character in the domain name field. This allows the certificate to secure multiple sub domain names (hosts) within the same domain. For example, a wildcard certificate for *.domain.com, could be used for www.domain.com.

The SSL (secure socket layer) protocol is the web standard for encrypting communications between users and web sites.

Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data.

SSL provides businesses and consumers with the confidence that private data sent to a web site, such as credit card numbers, are kept confidential.

WHY SSL?

If you are running e-commerce transaction or you have a web site that request for customers private & confidential information, it is strongly recommended that you installed SSL to your site.

In other words, to be a responsible web site owner, you shall have a SSL certificate in order to protect your customers info to be tapped or stolen via Internet.

In order to implement the SSL Cert, below are the requirements:

1. Your website has to be online for at least 24hours without broken link(s) and construction page(s)
2. SSL issuer will verify whether you are qualified for the SSL Cert (e.g: ensure that the content hosted in your site is genuine).
3. You need to have a dedicated IP for installation of SSL. (Dedicated IP is RM100/yr per IP if your site is hosted by us)

As to know which SSL to be chosen, you will need to determine:

1. The encryption level required. (e.g: 128 bits, 256 bits and etc)
2. Whether you need to install to the entire domain or only a single subdomain.
3. To know more on the SSL Certificates offered by us, kindly refer to:

http://www.netonboard.com/security/ssl-certificates/

Kindly let us know for which package that you are interested and what is the domain that you want to install this package. After that you are ready to place your order.

True Site provides a simple way for your customers to view your validated organization information via a trusted third party.

True Site will increase transactions and revenue by giving your customers the confidence and assurance to trust the identity of your web site.

A private key is generated on your server when you generate your CSR. On Windows servers the private key is contained in the ‘Pending Request’. As the name implies, the private key is indeed private and therefore should never be publicly available. You must use the exact same private key with your certificate when you install the certificate files we issue to you. If the private key is deleted or lost then the certificate will not work. Therefore, make sure to keep your private key in a safe place. If you are using a Windows server, make sure not to delete your ‘Pending Request’.

You may renew your SSL Certificate up to 90 days early to avoid lapsed certificates. GeoTrust will add the remaining time on your current certificate (up to 90 days) onto your new certificate’s validity period.

• Highly trusted and highly credible SSL Certificates
• Single certificate install – no chained installation
• Free self-service reissues for the lifetime of the certificate
• Compatible with 99%+ of all browsers and webservers
• Warranty
• Fully supported by GeoTrust Rapid Response Team – tel, email and web
• Strong 128 / 256 bit SSL encryption
• Free reissuance for the life of the certificate
• Enhance the confidence of your customers through the Internationally recognized GeoTrust brands
• GeoTrust is a highly respected and long-time established WebTrust compliant Certification Authority
• GeoTrust owns its own root certificate – its root is already trusted and present in all popular browsers
• GeoTrust is the 2nd largest Certification Authority in the world

SSL Certificates are not only used for encryption, but it also shows that a Certificate Authority has verified your company. In this way, the certificate also works as verification of your business.

Before a certificate is issued, Certificate Authority (eg. Symantec) will verify the organizational details of the entity that applied for the certificate. Through this vetting process, it builds confidence in your customers and make the Internet a safer place for everyone.