Data Center & Packages2022-01-05T14:56:31+08:00

We do not side with anyone

When you co-locate with us, you are seated with Malaysia’s entire domestic providers, as well as International Top Tier Telecommunication Providers.
We do not restrict you when dealing with specific upstream providers.

Our Data Centers

CJ1 Center, Cyberjaya

Menara AIMS, Kuala Lumpur

Equinix SG1, Singapore

Server Co-location Plans and Pricing

Please Select Your Plan
Annually
Monthly
Standard Features
  • Setup Fee

    Setup Fee
  • Rack Unit (U)

    Rack Unit (U)
  • Allowed Servers/ Devices

    Allowed Servers/ Devices
  • Power Point

    Power Point
  • Guaranteed Bandwith

    Guaranteed Bandwith
  • IP Addresses (IPv4)

    IP Addresses (IPv4)
  • 10/ 100Mbps LAN Port

    10/ 100Mbps LAN Port
  • Maximum Power Load

    Maximum Power Load
  • Unlimited Reboot

    Unlimited Reboot
  • Unlimited Visits

    Unlimited Visits
  • Anti-DDOS Protection
    (Non-Consistent Attack)

    Anti-DDOS Protection
    (Non-Consistent Attack)
Standard Features
  • Setup Fee

    Setup Fee
  • Rack Unit (U)

    Rack Unit (U)
  • Allowed Servers/ Devices

    Allowed Servers/ Devices
  • Power Point

    Power Point
  • Guaranteed Bandwith

    Guaranteed Bandwith
  • IP Addresses (IPv4)

    IP Addresses (IPv4)
  • 10/ 100Mbps LAN Port

    10/ 100Mbps LAN Port
  • Maximum Power Load

    Maximum Power Load
  • Unlimited Reboot

    Unlimited Reboot
  • Unlimited Visits

    Unlimited Visits
  • Anti-DDOS Protection
    (Non-Consistent Attack)

    Anti-DDOS Protection
    (Non-Consistent Attack)
1U
RM 5,400
  • Setup Fee

    Waived
  • Rack Unit (U)

    1U
  • Allowed Servers/ Devices

    1
  • Power Point

    1
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    1
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    100W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

1U
RM 450
  • Setup Fee

    RM150
  • Rack Unit (U)

    1U
  • Allowed Servers/ Devices

    1
  • Power Point

    1
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    1
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    100W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

2U
RM 6,600
  • Setup Fee

    Waived
  • Rack Unit (U)

    2U
  • Allowed Servers/ Devices

    1
  • Power Point

    1
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    1
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    100W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

2U
RM 550
  • Setup Fee

    RM150
  • Rack Unit (U)

    2U
  • Allowed Servers/ Devices

    1
  • Power Point

    1
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    1
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    100W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

12U
RM 13,200
  • Setup Fee

    Waived
  • Rack Unit (U)

    12U
  • Allowed Servers/ Devices

    4
  • Power Point

    4
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    4
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    500W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

12U
RM 1,100
  • Setup Fee

    RM500
  • Rack Unit (U)

    12U
  • Allowed Servers/ Devices

    4
  • Power Point

    4
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    4
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    500W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

20U
RM 22,800
  • Setup Fee

    Waived
  • Rack Unit (U)

    20U
  • Allowed Servers/ Devices

    7
  • Power Point

    7
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    8
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    1,000W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

20U
RM 1,900
  • Setup Fee

    RM750
  • Rack Unit (U)

    20U
  • Allowed Servers/ Devices

    7
  • Power Point

    7
  • Guaranteed Bandwith

    100 Mbps
  • IP Addresses (IPv4)

    8
  • 10/ 100Mbps LAN Port

    1
  • Maximum Power Load

    1,000W/h
  • Unlimited Reboot

  • Unlimited Visits

  • Anti-DDOS Protection
    (Non-Consistent Attack)

Optional Add-ons/ UpgradesMonthlyAnnually
Local BandwidthRM20/MbpsRM240/Mbps
International BandwidthRM150 /MbpsRM1,800 /Mbps
Additional IPv4RM20 /IPRM180 /IP
Additional Power PointRM20 /PointRM240 /Point
VPN Firewall / RouterRM300 /UnitRM3,600 /Unit
On Demand Technical Support (Office Hour)RM500 /Support Case
On Demand Technical Support (Non Office Hour)RM750 /Support Case

Have Questions?

 

Frequently Asked Questions

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What is a Domain Name?2018-02-06T15:20:45+08:00

Think of a Domain Name as an address where people can find you on the Internet through your own Internet address (eg: www.yourname.com) One good very familiar example of domain name would be www.yahoo.com. All you need to do to go to www.yahoo.com is just to type in the domain name in the Internet Explorer address bar.

So, by registering a domain name, you will have an address on the internet where users can visit and view.

Which Domain Extension I can register?2018-02-06T15:25:52+08:00

Currently, we provide the registration of:

Internic Domain: .com, .org, .net, .info, .biz, .name, .mobi, .asia, .cc, .tv, .bz, .ws
Malaysia Domain: .my, .com.my, .org.my, .net.my, .name.my, .edu.my, .gov.my

Other Countries Domain: Singapore, United States, Taiwan, China, Australia, Philippines, United Kingdom, Hong Kong, New Zealand, Japan, Europe, IDN Level Domain Names (Simplified or Traditional Chinese) and more…

.us,
.tw, .com.tw, .org.tw, .idv.tw
.ph, .com.ph, .net.ph, .org.ph
.com.sg, .sg,
.co.uk, .org.uk, .me.uk
.hk
.co.nz, .net.nz, .org.nz
.com.au, .net.au, .org.au
.in, .net.in, .jp, .eu, 中文名.com

more..

Check out our domain registration page for the range of domain extension and the pricing:
http://www.netonboard.com/hosting/domain/pricing.html

If you wish to register some other country level domains which are not listed above, kindly email to us at Submit a Ticket stating which country level domain you wish to enquire.

Note: Most of the country level domain name require valid document to prove the legal presence of the registrant. Therefore, please ensure that you have the registered presence in the country before you apply for the country level domain.

Can I provide invalid domain info to prevent my details to be revealed to public?2022-01-10T10:37:09+08:00

No.

Under the ICANN rules, no one is allowed to provide faulty domain info. All the domain info provided shall be deemed valid and accurate at the point of registration. In the event that the Registrar finds out any suspicious domain with faulty domain info, the domain owner is requested to update the domain info immediately. Failure to do so, the Registrar reserves the right to suspend the domain permanently.

Can I redirect my second domain to my primary domain so that people visiting both domains will see the same web site?2022-01-10T10:39:34+08:00

Yes. In this case, you may just purchase a domain forwarding feature to forward the 2nd domain to the primary domain.

Can I register a domain name which shows as Not Available?2022-01-10T10:41:17+08:00

No, you cannot register a domain name that is already registered by others. You would have to choose another name that no one has registered before.

We only provide domain registration on available domains. If you wish to buy a registered domain, you may try to contact the current domain owner yourself. You may get the domain owner’s details by performing a WHOIS search.

Can you book a domain name before payment is received?2018-02-06T13:17:21+08:00

No, for Internic domain. All domain is to be registered after full payment is received based on first come first serve. There is no booking option available.

Yes, for .my domain. We can assist you to perform a domain booking for a maximum of 14 days and the booking will be cancelled thereafter if no payment is received. Domain registration will be carried out after payment and the supporting documents are provided from your end.

Can you book more than 14 days for .my domain?2022-01-10T10:46:13+08:00

If you need more than 14 days to get your supporting documents, we will assist you to re-book your domain after the first booking of 14 days is cancelled by .my Domain Registry.

However, we advise you to speed up the process in getting the supporting document as .my Domain Registry may disallow us to perform booking for the same period for a long duration.

Can you refund a registered domain?2018-02-06T13:23:17+08:00

No.

Once your domain has been registered, NO refund will be provided for any reason including spelling error. You may, however still request for the domain to be cancelled (if you wish) but there is strictly NO refund on the domain fee. You will need to pay again for any new domain registration.

Do I get Login ID & Password for my domain name?2018-02-06T13:24:26+08:00

You may manage your Internic domain name via our Billing System. Below are the steps:

1. Login to Client Area at http://billing.netonboard.com/clientarea.php
2. Go to My Domains
3. Click on your preferred domain name to manage.
4. You may now change the nameserver, contact information, auto renew & registrar Lock.

Meanwhile for .my domain name, the administrative contact username and password will be sent directly to the registered email address.

Do you provide discounts for domain registration?2018-02-22T15:29:18+08:00

Yes, if you register/renew a same domain name (Internic domain only) for a minimum of 5 years straight.
eg. .com renewal x 5 years = RM45 x 5 = RM225

Kindly Submit a Ticket to our sales consultant to confirm on your discount rate.

Discount is not applicable to Mynic domain.

Do you have Privacy Protection to protect my info in WHOIS?2022-01-10T10:47:12+08:00

Yes, we have the Domain Privacy Protection option that you can enable to hide your WHOIS info being displayed to the public. You can enable or disable this feature easily after logging in to your Client Area > My Domain to manage it yourself.

However, please note that .org and all .my domain name do not support Domain Privacy Protection.

Note: – Privacy protection option is FREE of charge.

How long does it takes to register a domain?2018-02-06T15:03:54+08:00
  • Internic domain: Within 2 – 24hours.
  • .my domain name: 1-2 working days. (After we received your supporting document)
  • Other countries domain: Within 1-7 working days (Depends on the Country level requirements)

Note:

  • All the registration order will be processed only after payment receipt is received and verified.
  • Payment receipts received during working days Mon-Fri (9.30am-6.30pm): Activation within the same day
  • Payment receipts received during OFF working hours: Activation on following working day
I’m interested with one of the domain owned by your client and would like to purchase it. How shall I go about that?2018-02-06T15:06:32+08:00

Even though the domain is registered via Net Onboard, the ownership still belongs to our client. If you wish to purchase the respective domain, you shall contact the domain owner and liaise with them directly. FYI, we do not resell domain owned by our client.

The rules to register a .my Domain Name2022-01-10T10:50:10+08:00

FYI, .MY Domain is governed by .my Domain Registry. Some keywords have been reserved for special purposes and is not allowed to be used by the public within the domain name such as:

  • country or state names such as “Malaysia”, “Selangor”, etc
  • sensitive keywords to the main religions such as “Islam”, “Buddha”, “Hindu”, “Christianity”, etc.
  • “bank” or “finance company”
  • ‘By themselve’ means contain the country or state names itself can only be applied by the State or GOV. However, a domain
  • name with the combination of the state or country name is allowed.
  • e.g.: Selangor.com.my, Maybank.net.my (Not allowed)
  • e.g.: Johorsystem.my, Publicbankadvance.com.my (Allowed)

If you wish to use the reserved keywords as above, you will need to present the specific supporting documents approved by the relevant authority such as State authority, Minister of Finance (MOF) etc, and the domain registration is subject to .my Domain Registry’s final approval.

For detailed information, you may refer to http://domainregistry.my/choosingadomainname.php

The rules to register a Domain Name2018-02-06T15:13:16+08:00

A domain name can have max. 63 characters excluding the extensions (that’s the “www” and “com” thing).

Allowed characters:
alphabets, numbers and the hyphen ” – “.

Not allowed characters:
(“!,.#[email protected]_”)

Domain name is not case sensitive.
So “MYDOMAIN.com” and “mydomain.com” are just the same.

After I placed a domain order, when shall I pay? Is my domain booked?2022-01-10T10:56:33+08:00

After you have placed an order, you may proceed with the payment ASAP.

Please note that your domain is not secured or booked or registered at this point of time until we have received your payment receipt. Actual activation will only be carried out after full payment is received.

In the event that your domain is taken/registered by other parties after you have made the payment, you may either choose another domain name or request for a refund as the actual domain registration has been by carried out by our end.

Can I register only a domain without any hosting plan?2018-02-06T15:21:39+08:00

Yes. You may register/renew only a domain with or without any web hosting plan with Net Onboard. You only need to pay for the domain fee. You can even use the registered domain to be hosted with another web hosting provider by modifying the nameserver. There is no charge for the nameserver modification.

Will you reject my domain registration?2022-01-10T10:57:58+08:00

At most times, we will process all the domain registration orders placed by clients. However, we do reserve the right to reject certain domain names which sound illegal, threatening, malicious etc. In the event that your domain is rejected, and there isn’t any registration being carried out yet, a full refund on domain fee will be provided.

What is Domain Forwarding?2022-01-10T11:00:17+08:00

Domain Forwarding service is built for clients who already have an existing website and wish to forward the respective domain to a specific link and etc. e.g.: You have domain A and would like to forward it to an existing website wit the URL http://www.abc.com

You can get a FREE Domain Forwarding service when you purchase any Internic Domain Name with us, where the free domain forwarding is provided by the Domain Registrar at its best effort of availability.

What is Email Forwarding?2022-01-10T11:02:04+08:00

Email Forwarding is built for users that do not subscribe to any emailing services whereby they can configure the email message sent to the domain e.g.: [email protected] and forward it to a free email such as yahoo, gmail and etc.

You can get a FREE Email Forwarding service when you purchase any Internic Domain Name with us, where the free email forwarding is provided by the Domain Registrar at its best effort of availability.

What is Managed DNS?2022-01-10T11:09:43+08:00

Managed DNS service allows clients to manage the DNS records without having to setup their own DNS server.

You can get a FREE Managed service when you purchase any Internic Domain Name with us, where the free Managed DNS is provided by the Domain Registrar at its best effort of availability.

Otherwise, you may also subscribe for the Paid service provided and configured at Net Onboard servers for RM30/year per domain. It is recommended that you maintain at least 2 party DNS services for where in the event that one DNS group fails the other group would still be able to resolve properly. The only drawback is you need to maintain 2 groups of DNS servers. e.g.: when you add an additional A record, you will need to update both ends.

Frequently Ask Question

How do I manage my server if it is hosted at your Data Center?2022-01-05T14:31:18+08:00

At most times, using remote access software such as FTP and TELNET are sufficient for you to be able to access your own server to update and maintain its content of your own server.

Should you require physical access to your server during/after office hours/weekend/public holidays, you need to submit a written notice 2 days in advanced. A Data Center Visit Application Form needs to be filled up and submitted to us for each visit.

How do I proceed to subscribe for your Server Co-Location service?2018-10-26T15:40:03+08:00

Firstly, you may proceed to place an order for server colocation at our Billing System. Upon receiving your payment, you will be given a Data Center Visit Application Form to be filled up with your equipment model, serial numbers, IPs etc that you have ordered.

Kindly ensure you have configured and tested the IPs with Remote Management Service & Firewall enabled at your server before deploying it in the Data Center.

Note: The delivery speed of IPs and rack space are subjected to availability. Kindly check with us on the delivery time to ensure your deployment date can be achieved.

Is my server secured to share the rack with other Net Onboard co-lo clients?2022-01-05T14:44:29+08:00

You will share the same rack with other Net Onboard’s Co-lo clients if you subscribe for a single server co-location, unless you subscribe to the full rack service.

However, you can rest assured regarding security, the rack is remained locked at all times and no other co-lo client/visitor is allowed to access the rack without the knowledge of Net Onboard and DC technical staff. Each visit by clients to the DC will be accompanied by Net Onboard Technical Team. There are also CCTVs monitoring in the DC.

What are the advantages of co-locating server at DC instead of at office premise?2022-01-04T10:33:43+08:00

Yes, you can host your server at your own office. However many have chosen to co-locate the server at DC for the following reasons:

i) Maximum Resource Availability

  • You can ensure that your site remains accessible to your customers at most time utilizing the DC Internet facilities, without draining your in-house internet resources.
  • You do not need to have a dedicated support standing by 24x7x365 just to monitor your server uptime. DC has it all for no extra cost.

ii) High Data Protection

  • Your important data are kept P&C at the Data Center with proper security and audited accessibility, resulting in the lower risk of internal or external data theft.
  • Multiple copies of data can be stored at different locations for maximum protection.

ii) Cost controlling

  • Co-location offers you more bandwidth at a much lower rate rather than running multiple T-1 lines to your office.
  • You do not need to invest in powerful DC range equipment such as UPS, Genset, IDP architecture etc. just to serve your one or few servers in the office.
  • You only pay the minimum to enjoy the greatest network facilities as the cost has been leveraged with other co-location clients with the similar requirements of yours.

In short, it is a cost-effective solution for the long run. Talk to us and we will advise the suitable solution to upgrade your in-house server to the next level of performance and at the same time lower your operational cost.

What are the facilities available in the Data Center?2018-02-22T15:36:33+08:00

DC Facilities:

  • ISP Class IDS, raised flooring
  • 24×7 Network Monitoring
  • CCTV, Biometric, Doorcard, Security Guard
  • Diesel Genset, Dual Power Source
  • Multiple Backbone & LAN Connectivity
What shall I take into consideration when purchasing the server chassis or server railing kits?2022-01-04T10:37:45+08:00

Standard Rack comes with 800mm-900mm depth. If you have longer depth, you would need to go for extra depth server rack that can accommodate up to 1000mm. Therefore, if you have a longer depth server, kindly make arrangements with the Sales Team before the deployment.

Which are the available Data Centers?2022-01-05T14:55:06+08:00

You have the selection to host your server at Data Centers mentioned below based on availability of racks:

  • Aims DC, Menara Aik Hua, KL.
  • CJ 1, Cyberjaya
  • SG1, Equinix Singapore
Who is your upstream provider?2018-02-22T15:36:10+08:00
  • Tata Communication
  • PCCW Global
  • Hutchison Global Communications
  • Global Transit Communications
  • Extreme Broadband
  • Pacnet Global Ltd
  • Vocus Communications
  • Starhub
Would you charge based on the usage of bandwidth data transfer ?2022-01-04T10:39:57+08:00

We will not surprise you with any hidden cost or unexpected fees. We do not charge by the amount of data transmitted. Feel free to speak to us for volume discount.

Can I choose the data center for my servers ?2022-01-04T10:41:44+08:00

Sure. Feel free to select your desired data center as you need by making a request from us before we make arrangements for it.

Are there any insurance coverage provided by Data Centres?2022-01-04T10:44:50+08:00

Following are the insurances that AIMS DC has purchased for its own protection.
1) Fire
2) Theft
3) Public Liability

Note:
– Above insurance is mainly to protect AIMS, DC own goods. In the event the above case happened, the policy will only cover clients’ parts if that is due to DC negligence. Therefore, client is advised to purchase their own policy for their needs of protection.
– Due to the ISO constraints, the sum of insured, period coverage and insurance agent are not to be revealed.

Can I have emergency physical access to Data Centre within a short notice?2018-02-22T15:37:23+08:00

Yes, with an email notice and explanation to us prior to any visit. The visit will still need to be accompanied by Net Onboard Technical Team.

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