Think of a Domain Name as an address where people can find you on the Internet through your own Internet address (eg: www.yourname.com) One good very familiar example of domain name would be www.yahoo.com. All you need to do to go to www.yahoo.com is just to type in the domain name in the Internet Explorer address bar.

So, by registering a domain name, you will have an address on the internet where users can visit and view.

Currently, we provide the registration of:

Internic Domain: .com, .org, .net, .info, .biz, .name, .mobi, .asia, .cc, .tv, .bz, .ws
Malaysia Domain: .my, .com.my, .org.my, .net.my, .name.my, .edu.my, .gov.my

Other Countries Domain: Singapore, United States, Taiwan, China, Australia, Philippines, United Kingdom, Hong Kong, New Zealand, Japan, Europe, IDN Level Domain Names (Simplified or Traditional Chinese) and more…

.us,
.tw, .com.tw, .org.tw, .idv.tw
.ph, .com.ph, .net.ph, .org.ph
.com.sg, .sg,
.co.uk, .org.uk, .me.uk
.hk
.co.nz, .net.nz, .org.nz
.com.au, .net.au, .org.au
.in, .net.in, .jp, .eu, 中文名.com

more..

Check out our domain registration page for the range of domain extension and the pricing:
http://www.netonboard.com/hosting/domain/pricing.html

If you wish to register some other country level domains which are not listed above, kindly email to us at Submit a Ticket stating which country level domain you wish to enquire.

Note: Most of the country level domain name require valid document to prove the legal presence of the registrant. Therefore, please ensure that you have the registered presence in the country before you apply for the country level domain.

No.

Under the ICANN rules, no one is allowed to provide faulty domain info. All the domain info provided shall be deemed valid and accurate at the point of registration. In the event that the Registrar finds out any suspicious domain with faulty domain info, the domain owner is requested to update the domain info immediately. Failure to do so, the Registrar reserves the right to suspend the domain permanently.

Yes. In this case, you may just purchase a domain forwarding feature to forward the 2nd domain to the primary domain.

No, you cannot register a domain name that is already registered by others. You would have to choose another name that no one has registered before.

We only provide domain registration on available domains. If you wish to buy a registered domain, you may try to contact the current domain owner yourself. You may get the domain owner’s details by performing a WHOIS search.

No, for Internic domain. All domain is to be registered after full payment is received based on first come first serve. There is no booking option available.

Yes, for .my domain. We can assist you to perform a domain booking for a maximum of 14 days and the booking will be cancelled thereafter if no payment is received. Domain registration will be carried out after payment and the supporting documents are provided from your end.

If you need more than 14 days to get your supporting documents, we will assist you to re-book your domain after the first booking of 14 days is cancelled by .my Domain Registry.

However, we advise you to speed up the process in getting the supporting document as .my Domain Registry may disallow us to perform booking for the same period for a long duration.

No.

Once your domain has been registered, NO refund will be provided for any reason including spelling error. You may, however still request for the domain to be cancelled (if you wish) but there is strictly NO refund on the domain fee. You will need to pay again for any new domain registration.

You may manage your Internic domain name via our Billing System. Below are the steps:

1. Login to Client Area at http://billing.netonboard.com/clientarea.php
2. Go to My Domains
3. Click on your preferred domain name to manage.
4. You may now change the nameserver, contact information, auto renew & registrar Lock.

Meanwhile for .my domain name, the administrative contact username and password will be sent directly to the registered email address.

Yes, if you register/renew a same domain name (Internic domain only) for a minimum of 5 years straight.
eg. .com renewal x 5 years = RM45 x 5 = RM225

Kindly Submit a Ticket to our sales consultant to confirm on your discount rate.

Discount is not applicable to Mynic domain.

Yes, we have the Domain Privacy Protection option that you can enable to hide your WHOIS info being displayed to the public. You can enable or disable this feature easily after logging in to your Client Area > My Domain to manage it yourself.

However, please note that .org and all .my domain name do not support Domain Privacy Protection.

Note: – Privacy protection option is FREE of charge.

• Internic domain: Within 2 – 24hours.
• .my domain name: 1-2 working days. (After we received your supporting document)
• Other countries domain: Within 1-7 working days (Depends on the Country level requirements)

Note:

• All the registration order will be processed only after payment receipt is received and verified.
• Payment receipts received during working days Mon-Fri (9.30am-6.30pm): Activation within the same day
• Payment receipts received during OFF working hours: Activation on following working day

Even though the domain is registered via Net Onboard, the ownership still belongs to our client. If you wish to purchase the respective domain, you shall contact the domain owner and liaise with them directly. FYI, we do not resell domain owned by our client.

FYI, .MY Domain is governed by .my Domain Registry. Some keywords have been reserved for special purposes and is not allowed to be used by the public within the domain name such as:

• country or state names such as “Malaysia”, “Selangor”, etc
• sensitive keywords to the main religions such as “Islam”, “Buddha”, “Hindu”, “Christianity”, etc.
• “bank” or “finance company”
• ‘By themselve’ means contain the country or state names itself can only be applied by the State or GOV. However, a domain
• name with the combination of the state or country name is allowed.
• e.g.: Selangor.com.my, Maybank.net.my (Not allowed)
• e.g.: Johorsystem.my, Publicbankadvance.com.my (Allowed)

If you wish to use the reserved keywords as above, you will need to present the specific supporting documents approved by the relevant authority such as State authority, Minister of Finance (MOF) etc, and the domain registration is subject to .my Domain Registry’s final approval.

For detailed information, you may refer to http://domainregistry.my/choosingadomainname.php

A domain name can have max. 63 characters excluding the extensions (that’s the “www” and “com” thing).

Allowed characters:
alphabets, numbers and the hyphen ” – “.

Not allowed characters:
(“!,.#[email protected]_”)

Domain name is not case sensitive.
So “MYDOMAIN.com” and “mydomain.com” are just the same.

After you have placed an order, you may proceed with the payment ASAP.

Please note that your domain is not secured or booked or registered at this point of time until we have received your payment receipt. Actual activation will only be carried out after full payment is received.

In the event that your domain is taken/registered by other parties after you have made the payment, you may either choose another domain name or request for a refund as the actual domain registration has been by carried out by our end.

Yes. You may register/renew only a domain with or without any web hosting plan with Net Onboard. You only need to pay for the domain fee. You can even use the registered domain to be hosted with another web hosting provider by modifying the nameserver. There is no charge for the nameserver modification.

At most times, we will process all the domain registration orders placed by clients. However, we do reserve the right to reject certain domain names which sound illegal, threatening, malicious etc. In the event that your domain is rejected, and there isn’t any registration being carried out yet, a full refund on domain fee will be provided.

Domain Forwarding service is built for clients who already have an existing website and wish to forward the respective domain to a specific link and etc. e.g.: You have domain A and would like to forward it to an existing website wit the URL http://www.abc.com

You can get a FREE Domain Forwarding service when you purchase any Internic Domain Name with us, where the free domain forwarding is provided by the Domain Registrar at its best effort of availability.

Email Forwarding is built for users that do not subscribe to any emailing services whereby they can configure the email message sent to the domain e.g.: [email protected] and forward it to a free email such as yahoo, gmail and etc.

You can get a FREE Email Forwarding service when you purchase any Internic Domain Name with us, where the free email forwarding is provided by the Domain Registrar at its best effort of availability.

Managed DNS service allows clients to manage the DNS records without having to setup their own DNS server.

You can get a FREE Managed service when you purchase any Internic Domain Name with us, where the free Managed DNS is provided by the Domain Registrar at its best effort of availability.

Otherwise, you may also subscribe for the Paid service provided and configured at Net Onboard servers for RM30/year per domain. It is recommended that you maintain at least 2 party DNS services for where in the event that one DNS group fails the other group would still be able to resolve properly. The only drawback is you need to maintain 2 groups of DNS servers. e.g.: when you add an additional A record, you will need to update both ends.