Firstly, you shall manually make a copy of your web content & database, and to download all email messages to mail client program (e.g. Outlook) for backup purpose, as these data is required in following step to repopulate them inside the new business cloud hosting account.
For clients who are utilizing CPANEL hosting, we can assist you with an auto-migration process by performing a direct migration from your current hosting into our server via the cPanel application. With this auto-migration step, you will not need to do the manual backup and data repopulate process as mentioned above. To achieve this, you will need to provide below information to us:
1. Control Panel URL
2. Hostname / IP
3. cPanel Username
4. cPanel Password
However, if the auto-migration method fails (usually due to web scripting), you shall take over the role to perform manual backup steps at your current hosting account and to repopulate it back in our server.
If you have any doubts or require further clarification, please call to our office 03-20584799 or drop us an email [email protected] to include the time convenient for us to reach you by phone.
Important: Due to the differences of the server configuration, management, resources and etc by different hosting providers, we may not be able to perform auto-migration process for all types of hosting account. However, you are welcomed to check with us and see how the transfer process can be simplified.