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Net Onboard Sdn Bhd
Net Onboard Sdn Bhd

K. SSL Certificates
 

Questions & Answers
 
1. What is SSL?
The SSL (secure socket layer) protocol is the web standard for encrypting communications between users and web sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a web site, such as credit card numbers, are kept confidential.
2. What is True Site?
True Site provides a simple way for your customers to view your validated organization information via a trusted third party. True Site will increase transactions and revenue by giving your customers the confidence and assurance to trust the identity of your web site.
3. Why do I go for GeoTrust SSL?
Highly trusted and highly credible SSL Certificates
Single certificate install - no chained installation
Free self-service reissues for the lifetime of the certificate
Compatible with 99%+ of all browsers and webservers
Warranty
Fully supported by GeoTrust Rapid Response Team - tel, email and web
Strong 128 / 256 bit SSL encryption
Free reissuance for the life of the certificate
Enhance the confidence of your customers through the Internationally recognized
     GeoTrust brands
GeoTrust is a highly respected and long-time established WebTrust compliant Certification
     Authority
GeoTrust owns its own root certificate - its root is already trusted and present in all popular
     browsers
GeoTrust is the 2nd largest Certification Authority in the world
4. When do I need SSL?
If you are running e-commerce transaction or you have a web site that request for customers private & confidential information, it is strongly recommended that you installed SSL to your site. In other words, to be a responsible web site owner, you shall have a SSL certificate in order to protect your customers info to be tapped or stolen via Internet.
5. What is the requirement to purchase a SSL?
You need to have a domain name and a dedicated IP in order to setup the SSL to your web site.
6. How soon can I get my SSL?
For QuickSSL, you may receive the SSL within 24 hours after your domain name is validated and authenticated by GeoTrust. For a fully authenticated certificate such as Power Server ID or True BusinessID certificate and it can take 3 to 5 days to be issued.
7. What is SSL Web Server Wildcard Certificate?
A SSL Web Server Wildcard Certificate is a single certificate, with a wildcard character in the domain name field. This allows the certificate to secure multiple sub domain names ( hosts ) within the same domain. For example, a wildcard certificate for *.domain.com, could be used for www.domain.com.
8. Can I try an SSL Certificate before purchasing?
No. There is no trial SSL certificate available.
9. How do I renew my certificate?
You may just make the renewal payment to us as usual and to send us your renewal CSR generated by the Renew Certificate option in IIS. After which, we will issue a new certificate to you where you can replace it with the existing certificate.
10. When can I renew my certificate?
You may renew your SSL Certificate up to 90 days early to avoid lapsed certificates. GeoTrust will add the remaining time on your current certificate (up to 90 days) onto your new certificate's validity period.
11. How do I download my certificate files?
After you have purchased, we will send you a link where you will have access to download your SSL Certification. Installation guide is provided in the email as well.
12. I lost my private key. Can I get my certificate reissued for a new one?
GeoTrust offer free reissues for the lifetime of every certificate issued. If you would like to have your certificate reissued, please generate a new CSR with the same details as the original and email to us. There is no cost for the reissue. If you have any questions please contact our Support Team so that they may help you through this process.
13. What should I do with my private key?
A private key is generated on your server when you generate your CSR. On Windows servers the private key is contained in the 'Pending Request'. As the name implies, the private key is indeed private and therefore should never be publicly available. You must use the exact same private key with your certificate when you install the certificate files we issue to you. If the private key is deleted or lost then the certificate will not work. Therefore, make sure to keep your private key in a safe place. If you are using a Windows server, make sure not to delete your 'Pending Request'.
14. Why is Authentication and Validation so Important?
SSL Certificates are not only used for encryption, but it also shows that a Certificate Authority has verified your company. In this way, the certificate also works as verification of your business. Before GeoTrust issues a certificate, GeoTrust verify the organizational details of the entity that applied for the certificate. Through this vetting process we build confidence in your customers and we make the Internet a safer place for everyone.
15. Okay. How do I start?
Step 1) Please place your order online > Sign Up Now > Click on SSL Certificates link on left menu
Step 2) Verify your order before make payment.
Step 3) Proceed with payment and fax/email payment receipt to us.
Step 4) Receive account login info via email.

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