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Net Onboard Sdn Bhd
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H. Server Co-Location
 

Questions & Answers
 
1. What are the advantages of co-locating my server with you?
Maintain Maximum Availability -
Ensure your site remains accessible to your customers, without draining your in-house resources.
 
Control Your Costs -
Co-location offers you more bandwidth at a much lower rate than running multiple T-1 lines to your office.
 

PLUS you can count on our data center UPS power and generator backup to be there in case of power failures.
2. Where will my server be co-located?
Your server will be hosted locally in Malaysia at one of our Data Centre either in
- Netmyne Cyberjaya
- Netmyne Brickfield
- Aims Cyberjaya

based on your preference as well as availability of rack space.
3. How can I access/maintain my server?
At most times, using remote access software such as FTP and TELNET is sufficient for you to be able to access your own system to update and maintain the content of your own server.

Physical access to your server during/after office hours/weekend/public holidays require 3 days written notice in advance.

4. What are the facilities available in Data Center?
Please click here for Data Center Facilities.
5. I got my server ready now, what shall I do next?
Once you got your server ready, you may proceed to place order for server colocation at http://order.netonboard.com. You will be given "Data Center Visit Application Form" as well as IPs that you have ordered upon payment verification.

Kindly ensure you have configured and tested the IPs with Remote Management Service & Firewall enabled at your server before deploying it in the Data Center.

Note: The delivery speed of IPs and rack space is subjected to availability. Kindly check with our Sales Team on the delivery time as to ensure your deployment date can be achieved.

6. Can I visit the the Data Center as to perform server upgrade / maintenance for my colocated server?
Yes. If you wish to visit the Data Center of your server being colocated, you are required to submit "Data Center Visit Application Form". You may obtain the form via www.supportchain.com.

Note: Appointment has to be made at least 2 working days before the visit.

7. What shall I take into consideration when purchasing the server chassis or server railing kits?
Standard Rack come with 800mm-900mm depth. If you have longer depth, you will need to go for extra depth server rack that can accommodate up to 1000mm. Therefore, if you have a longer depth server, kindly make arrangement with the Sales Team before the deployment.
 

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