The job involves handle of customers enquiries on company products & services.
Make indoor presentations and demonstrations to key customers.
Provide positive customer experience with each customer interaction.
Provide 1st level customer support via Helpdesk & Ticketing system.
Assist & coordinate with 2nd & 3rd level technical support team on handling of daily task.
Service or extend sales opportunities with existing clients.
Perform research, documentation, reporting and update to knowledge based system.
Requirements:
Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent.
Required skill(s): Excellent communication skills in English (both written & verbal).
Required language(s): English, Chinese, Bahasa Malaysia.
Preferably Chinese Female candidates enjoy communicating with people and with pleasant personality.
Applicants must be willing to work in Puchong, Selangor.
Normal Office Hour or Flexibility on shift work.
Preferably can start work immediately.
Fresh graduates are encouraged to apply.
Full-Time position(s) available.
Benefits:
5-day work.
Attractive starting salary for outstanding candidates.
Additional EPF contribution from the Employer on top of standard compulsory rate for confirmed staff.
Additional monthly performance gratitude award for confirmed staff.
